Careers
In addition to our network of generous volunteers, Ronald McDonald House Charities of Connecticut and Western Massachusetts is supported by a dedicated and compassionate staff. We celebrate the diversity of our people and programs, and we strive to reflect the diversity of our families. Our staff remains at the heart of our commitment to aiding families in need.
Open Positions
Family Services Manager
Reporting to the Chief Operating Officer (COO), the Family Services Manager will oversee and provide exemplary customer service to Ronald McDonald House New Haven guests. The Family Services Manager is the primary point of contact for all Guest Family interactions and needs.
The Family Services Manager supervises the Guest Service Associates, oversees guest family referrals, and works closely with hospital staff to ensure that Ronald McDonald House of Connecticut and Western Massachusetts provides essential services to all families throughout their stay and beyond.
Communications Coordinator
Reporting to the Director ofCommunications and Marketing, the Communications Coordinator plays a key role in advancing the mission of Ronald McDonald House Charities of Connecticut & Western Massachusetts by supporting the planning, execution, and continuous improvement of the organization’s communications efforts. Working collaboratively with the Director of Communications and Marketing and cross-functional teams, this role contributes to storytelling, digital engagement, brand visibility, and operational communications across multiple platforms.
This position requires a versatile communicator who can balance creative content development with day-to-day execution, system organization, and responsiveness to organizational needs. The scope of responsibilities may evolve over time in alignment with organizational priorities, campaigns, and resources.
Guest Service Associate - Ronald McDonald House of Springfield
Reporting to the Program Director or Guest Service Manager, the Guest Services Associate (GSA) is responsible for delivering the highest standards of hospitality to all guest families staying at our House programs, and for overseeing the program in the absence of full-time staff.
Guest Service Associate - Ronald McDonald House of Connecticut
Reporting to the Program Director or Guest Service Manager, the Guest Services Associate (GSA) is responsible for delivering the highest standards of hospitality to all guest families staying at our House programs, and for overseeing the program in the absence of full-time staff.
Financial Director
Reporting to the Chief Executive Officer, the Finance Director will be responsible for the financial management of the organization, assist in financial planning for RMHC CTMA, manage third party accounting vendors, and the RMHC CTMA 403 (B) program.
While overseeing day-to-day fiscal operations and benefit packages, the Finance Director will work closely with other senior leaders, staff, and the finance committee in support of the organization’s mission. The Finance Director will be responsible for the overall financial management of RMHC CTMA.
Interested candidates should send a cover letter outlining their experience along with a resume to mdamore@rmhc-ctma.org.
Make a difference for families in need
Every day, families face the challenge of having a child in the hospital, and your generosity helps Ronald McDonald House Charities of Connecticut and Western Massachusetts keep them together. Learn more about our programs and join our community of supporters.